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Spare Parts Manufacturing

  • Eligibility -

    3+ years of experience

  • Vacancies -

    6 Posts

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Human Resources

  • Eligibility -

    2+ years of experience

  • Vacancies -

    8 Posts

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Just Freshers

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Experience Engineers

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Admin Experts

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Technical Support Engineer

Reporting to: Technical Support Manager

Essential Functions :

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  • Providing aftersales technical assistance and user training;
  • Take ownership of customer issues reported and see problems through to resolution;
  • Maintaining existing relationships with customers.
General Responsibilities :

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  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues;
  • Delivering user training as required by customer and company;
  • Persuading clients that a product or service will best satisfy their needs & offering after-sales support services;
  • Responding to customer complaints and overcome their need as soon as possible with a good standard ethic of communication and updating the progress;
  • Establish rapport and maintain good relationship with potential and existing customers;
  • Analyze the updated land and marine survey technologies, relevant resources needed for improvements, maintenance and repair
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